NK
Nkhangweleni K
1 reviews | Active since Sept 2026
18 Sept 2026, 23:22
When I bought the phone at Alex mall in Mr price the consultant that was helping me said I qualif...
When I bought the phone at Alex mall in Mr price the consultant that was helping me said I qualified for a 10 000 phone but I choose 5 000 phone which is Honour X7d she didn't tell me the interest rate but I kept on asking that does it have she said no but now I must pay 10 000 which if she explained I wouldn't have taken the phone atleast interest rate of 2 000 I understand or 2 500 not the whole 100% interest i did financial maths I know my financial status and when i request for a contract they deny
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Payjoy SA (Pty) Ltd's replyOfficial
21 Sept 2026, 09:37We apologize for any confusion and are sorry that this was not better explained.
Thank you for contacting us. Just a quick reminder: our service is a rental agreement and works similarly to a subscription service, not a cash purchase. We don’t charge extra fees—PayJoy works through rental payments, and once you make your final payment, the phone automatically becomes yours.
If you choose a longer repayment term, your monthly payments will be lower, but the total amount paid will be higher over time.
This is why customers are asked to choose their own repayment terms—so they can select a plan that works best for their budget and needs.
I hope that this is clearer to understand; please feel free to let us know if you have any questions—we’re happy to help!
Thank you for contacting us. Just a quick reminder: our service is a rental agreement and works similarly to a subscription service, not a cash purchase. We don’t charge extra fees—PayJoy works through rental payments, and once you make your final payment, the phone automatically becomes yours.
If you choose a longer repayment term, your monthly payments will be lower, but the total amount paid will be higher over time.
This is why customers are asked to choose their own repayment terms—so they can select a plan that works best for their budget and needs.
I hope that this is clearer to understand; please feel free to let us know if you have any questions—we’re happy to help!
Payjoy SA (Pty) Ltd's reply21 Sept 2026, 09:37
Official
We apologize for any confusion and are sorry that this was not better explained.
Thank you for contacting us. Just a quick reminder: our service is a rental agreement and works similarly to a subscription service, not a cash purchase. We don’t charge extra fees—PayJoy works through rental payments, and once you make your final payment, the phone automatically becomes yours.
If you choose a longer repayment term, your monthly payments will be lower, but the total amount paid will be higher over time.
This is why customers are asked to choose their own repayment terms—so they can select a plan that works best for their budget and needs.
I hope that this is clearer to understand; please feel free to let us know if you have any questions—we’re happy to help!
Thank you for contacting us. Just a quick reminder: our service is a rental agreement and works similarly to a subscription service, not a cash purchase. We don’t charge extra fees—PayJoy works through rental payments, and once you make your final payment, the phone automatically becomes yours.
If you choose a longer repayment term, your monthly payments will be lower, but the total amount paid will be higher over time.
This is why customers are asked to choose their own repayment terms—so they can select a plan that works best for their budget and needs.
I hope that this is clearer to understand; please feel free to let us know if you have any questions—we’re happy to help!