N
Naledi
1 reviews | Active since May 2022
05 May 2025, 08:32
VERY UNPROFESSIONAL
I really regret approaching pay Joy. DECEMBER 2024 TILL TO DATE (5MAY 2025) they keep saying they collecting the device from the shop as I canceled my contract. I keep speaking to different consultants but they all fail to keep their promises, they can't even call me back for an update like they promise. I have to call them. I even complained multiple times on hello Peter and they always respond on my complaint that they resolved the matter. After every Hello Peter complain I make they call me and promise to sort it out but they DON'T. Worse part they even handed that account over to debt collectors
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
05 May 2025, 08:55Hi Naledi,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy
Payjoy SA (Pty) Ltd's reply05 May 2025, 08:55
Official
Hi Naledi,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy