1 reviews | Active since Mar 2025
Unsatisfied And Frustrated Customer
They say i used up all my credit extensions which is something understandable but they should sometimes prioritize to grant us the extension even when you use them up because we do not just ask for extension , but we ask for it because we couldnt pay for the device on time and have some important things to do in the devices just like attending meetings online or maybe looking through important emails. As i write this review my phone is locked since from the 18th of March 2025 until today. They are refusing to grant me even qn hour extension just to check my emails. PayJoy doesnt care about its customers but it only cares on making big numbers of money. They forget that we always make payments when we have money but when we cant pay for that moment they dont come to our rescue. I really regret taking a device through payjoy. Their service its very poor and there's no need to hide and sugarcoat it. Im tired of PayJoy i wish i was working so i can just finish up paying.
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us
Thanks again for your time and for allowing us to assist you.
Kind Regards,
PayJoy
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us
Thanks again for your time and for allowing us to assist you.
Kind Regards,
PayJoy
