1 reviews | Active since Oct 2022
UNPROFESSIONAL,LACKS CUSTOMER CARE
Their service is good only when you take a phone on credit BUT once you have an issue regarding the phone you took YOU'RE LITERALLY ON YOUR OWN.Their service agents,financial agents are all the same they DON'T HELP YOU OUT WITH THE PROBLEM.THEY DO NOT HAVE ANY CUSTOMER CARE.YOU AS THE CUSTOMER HAVE TO CALL THEM ALL THE TIME IF YOU'VE GOT AN ENQUIRY THEY DON'T GET BACK TO YOU ITS AS IF YOU'RE INMPORTANT.I HAD AN ISSUE REGARDING MY PAYMENT OF WHICH TILL TODAY ISNT SORTED OUT,INSTEAD IM BEING PUT THROUGH TO WHO AND WHO BUT NO SOLUTION HAS COME UP.I HAD TO PAY TWICE IN ONE MONTH FOR THE PHONE I TOOK WHICH TELLS ME THIS COMPANY LACKS BUSINESS ETHICS THEY JUST DON'T CARE ABOUT CUSTOMERS.THEIR WHATSAPP NUMBER IS AS GOOD AS DEAD BECAUSE YOU LEAVE TEXTS BUT NO ONE EVER BOTHERS TO RESPOND.THE WHOLE PAYJOY TEAM JUST SUCKS,HAD I KNOWN BEFORE THAT THIS IS HOW THEY OPERATE I WOULDN'T HAVE GOT IN TOUCH WITH THEM IN ANY WAY.
