LE
Lauralee E
1 reviews | Active since Oct 2024
11 Jan 2025, 16:18
Unhappy customer
Service not so great when you didn't pay cause phone are completely blocked and that's a bad thing when ask for extension then it's alot of stories so mine wasn't so great with payjoy
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
16 Jan 2025, 13:54Dear Lauralee Evert,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment extension, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment extension, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply16 Jan 2025, 13:54
Official
Dear Lauralee Evert,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment extension, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment extension, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy