XM
Xolisile M

1 reviews | Active since Sept 2024

07 Jul 2025, 10:39

*****ulent Accounts being created by PayJoy and NRB RISK

This PAYJOY and NRB Risk Solutions businesses obtains people's ID numbers and creates false accounts, they will then threaten to damage your credit record using their sister company called NRB RISK or by email - *** RISK or Bongani Mdakane tel ***. When you call them to enquire why they are emailing you they tell you to obtain an Affidavit and insert 20 signatures at the bottom of the Affidavit before they cancel the false account they have created. The worst part should you want to contact the PayJoy number *** you will be attended by a voicemail service without any solution. Such businesses need to be reported and closed down!

0
Replies (3)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply07 Jul 2025, 11:29
Official
Hi Xolisile M,

Thank you for highlighting this issue. 

I understand there may be some confusion surrounding NRB RISK, and I truly apologize for any trouble this has caused. 

We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.

We truly appreciate your patience and the chance to clear things up.

Warm Regards,
Payjoy
XM
Xolisile M's update07 Jul 2025, 11:55
Reviewer Update
i do not see your reply my email address is "xolisilemo******"
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply08 Jul 2025, 17:55
Official
Hi Xolisile M,

Thank you for highlighting this issue. 

I understand there may be some confusion surrounding NRB RISK, and I truly apologize for any trouble this has caused. 

We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.

We truly appreciate your patience and the chance to clear things up.

Warm Regards,
Payjoy