LM
Leonard M
1 reviews | Active since Jun 2021
15 Sept 2026, 14:30
*****ulent account with them
PayJoy keeps on sending messages saying i have an account orboutstanding balance i know nothing off. They asked for an affidavit 3 months ago and till today's no feedback but keeps on claiming i owe them R5800 which i have no knowledge of. Their agents calls and i explain the same thing timeband time again but still nothing. This has gotten to a point my my credit score is affected with nonsense i know nothing of. Please remove my name and clear yourselves from my credit report course i have nothing to do with you guys.
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Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
16 Sept 2026, 08:48Hi Leonard M,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind regards,
Payjoy
Payjoy SA (Pty) Ltd's reply16 Sept 2026, 08:48
Official
Hi Leonard M,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind regards,
Payjoy
LM
Leonard M's updateReviewer Update
16 Sept 2026, 09:00I am available now till 12:00
LM
Leonard M's update16 Sept 2026, 09:00
Reviewer Update
I am available now till 12:00
Payjoy SA (Pty) Ltd's replyOfficial
16 Sept 2026, 15:35Good day,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,Customer Experience RepresentativeThe Payjoy Team
Payjoy SA (Pty) Ltd's reply16 Sept 2026, 15:35
Official
Good day,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at *** or via the chat option in your PayJoy app.
Kind regards,Customer Experience RepresentativeThe Payjoy Team