Terrible after sales service
Payjoy now has a terrible service i even took the device back but they're now refusing to take balance i was owing off my credit profile. Once you take a device with them after that they don't care about you.
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Payjoy SA (Pty) Ltd's replyOfficial
11 Oct 2024, 12:51 Dear Andy Mnyaka,
Thank you for your honest feedback.
We have reviewed your case and can confirm that the initial purchase process went smoothly. However, we sincerely apologize for the length of time it has taken to process your cancellation. We understand the frustration this has caused, and we appreciate your patience throughout the process.
If you have any further questions or need assistance, please don't hesitate to reach out to us on ***or ***, at any time convenient to you.
Best regards,
PayJoy
Thank you for your honest feedback.
We have reviewed your case and can confirm that the initial purchase process went smoothly. However, we sincerely apologize for the length of time it has taken to process your cancellation. We understand the frustration this has caused, and we appreciate your patience throughout the process.
If you have any further questions or need assistance, please don't hesitate to reach out to us on ***or ***, at any time convenient to you.
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply11 Oct 2024, 12:51
Official
Dear Andy Mnyaka,
Thank you for your honest feedback.
We have reviewed your case and can confirm that the initial purchase process went smoothly. However, we sincerely apologize for the length of time it has taken to process your cancellation. We understand the frustration this has caused, and we appreciate your patience throughout the process.
If you have any further questions or need assistance, please don't hesitate to reach out to us on ***or ***, at any time convenient to you.
Best regards,
PayJoy
Thank you for your honest feedback.
We have reviewed your case and can confirm that the initial purchase process went smoothly. However, we sincerely apologize for the length of time it has taken to process your cancellation. We understand the frustration this has caused, and we appreciate your patience throughout the process.
If you have any further questions or need assistance, please don't hesitate to reach out to us on ***or ***, at any time convenient to you.
Best regards,
PayJoy