MM
Moahlodi M

1 reviews | Active since Jun 2021

27 Feb 2025, 09:06

Service is terrible

I made payment to my account I have sent them proof of payment still did not unlock my phone

0
Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply27 Feb 2025, 11:35
Official
Hi Moahlodi M,

We appreciate you bringing this to our attention. 

It seems there’s been some misunderstanding regarding credit extension, and I apologize for any inconvenience this might have caused. 

We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.

We value your understanding and are grateful for the opportunity to provide clarity on this issue.

Kind Regards,
PayJoy