KK
Kurt K
1 reviews | Active since Aug 2017
21 Feb 2026, 11:07
*** SERVICE
Pay joy says there is no extra charges.
I purchased a phone from Markham Clearwater. I had to pay in R400 @ the store. then dec paid in R144 and R624 Jan R624 And outstanding balance of R480.
So now i would like to find out Why was i charged R400 at markham and outstanding balance is R480? for a phone that cost R1500
400+144+624+624 = 1792 thats without the outstanding balance. all the Help lines is not helpful on mail they closed my ticket and with no reason (***8) WHERE CAN I GET THIS SORTED???
Helpful (0)
Replies (1)0
Replies (1)Payjoy SA (Pty) Ltd's replyOfficial
21 Feb 2026, 14:46Hi Kurt K,
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply21 Feb 2026, 14:46
Official
Hi Kurt K,
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
