NF
Nico F

1 reviews | Active since Nov 2016

30 Dec 2025, 08:56

Rude ****mers

False adverti*****t and no service from their rude employees. Returned a phone after 2 months with box everything but had to phone headoffiice due to the kiosk where I got the offered no help. Only rudeness. After me and them talking on the phone and sending emails left and right the phone got returned. Now 4 months later after canceling the contract they put a notice on my credit record I missed 4 payments even due the contract was canceled which they conveniently can't the cancelation chat and in their ads they say they affectyour credit record. Bunch of ****mers with no manners or appreciation for costumers

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Replies (2)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply30 Dec 2025, 10:52
Official
Hi Nico F,
We appreciate you bringing this to our attention. 

It seems there’s been some misunderstanding regarding your cancellation, and I apologize for any inconvenience this might have caused. 

We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.

Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply30 Dec 2025, 13:49
Official
Hi Nico F,

I’m happy we were able to sort the matter out during our call. 

We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.

Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy