Review update

I have received a service update from PayJoy, but my issue is still pending resolution. They informed me that my mom's cancellation process and the clearing of the blacklisting from their system will take between 7 to 20 days. Therefore, I am still waiting for the full service to be completed. I also have not yet received my clearance letter for the collected device. I cannot give a final rating or full recommendation until everything is completely resolved and the blacklisting is confirmed as cleared. I am waiting for their final response and the necessary documentation. I will update this review again once the issue is fully sorted out."