LP
LEBOGANG P
1 reviews | Active since Jan 2023
15 Jan 2026, 17:42
Returned phone
I took a phone with them and returned it after 2 months cause of financial issues. It’s been a month since I returned the phone they still calling me saying I owe them. When I call them they saying the phone is still on the way to them they’ll sort the issue but I’m still receiving calls that I owe them. Why is that when you said you can see the phone is on its way
Helpful (0)
Replies (3)0
Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
17 Jan 2026, 17:51Hi Lebogang P,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply17 Jan 2026, 17:51
Official
Hi Lebogang P,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
LP
LEBOGANG P's updateReviewer Update
17 Jan 2026, 18:04I’ve been requesting a call on your WhatsApp number and writing my issue on your website you didn’t bother to call and now you only want to call now cause I went public?????? So unprofessional!!
LP
LEBOGANG P's update17 Jan 2026, 18:04
Reviewer Update
I’ve been requesting a call on your WhatsApp number and writing my issue on your website you didn’t bother to call and now you only want to call now cause I went public?????? So unprofessional!!
Payjoy SA (Pty) Ltd's replyOfficial
21 Jan 2026, 15:40Hi Lebogang P,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply21 Jan 2026, 15:40
Official
Hi Lebogang P,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy