MS
Myles S

1 reviews | Active since Jan 2020

20 Apr 2026, 09:01

return policy

Got a phone on Payjoy but returned it after 2 weeks the contract was supposed to be nullified and im not liable for any further payments according to the contract yet i'm being handed over for collections on a phone ive already returned .According to payjoy policy i owe zero. I keep emailing and i get no joy

0
Replies (5)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply20 Apr 2026, 11:58
Official
Dear Myles S,

I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.

Thank you for your time and understanding.
Kind Regards,
Payjoy
MS
Myles S's update20 Apr 2026, 12:08
Reviewer Update
Thank you
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply20 Apr 2026, 12:18
Official
Dear Myles S,

I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.

Thank you for your time and understanding.
Kind Regards,
Payjoy 
MS
Myles S's update30 Apr 2026, 11:30
Reviewer Update
Good day I am still receiving messages to pay on a account I owe zero on The phone has been returned and I owe nothing
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply10 May 2026, 11:44
Official
 Dear Myles S,

I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.

Thank you for your time and understanding.
Kind Regards,
Payjoy