1 reviews | Active since Nov 2020
Remove that damn inquiry fy from my credit profile!!!!
I wrote here about an issue regarding the fact that payjoy wrongfully put a hard enquiry on my profile even though I don't owe them anything and their phone was returned in good condition. They called and sent an email to my other enail address (***) they also apologized and said they will send my details to NRB and a month later that has not been done. If you were thinking of taking a phone with these people please don't unless you want stress in yoyr life. I also hate the fact that each time I call their call cebtre I have to explain everything from scratch coz they don't even update what is going on with my situation on their system. I am sick and tired of these people and I am now taking this to the ombudsman.
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
We want to assure you that we have referred the matter to the relevant management team to assist in getting your query resolved.
We appreciate your patience and cooperation as the issue is being addressed, and we hope that it is attended to in a speedy manner for you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience Representative
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
We want to assure you that we have referred the matter to the relevant management team to assist in getting your query resolved.
We appreciate your patience and cooperation as the issue is being addressed, and we hope that it is attended to in a speedy manner for you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience Representative