NM
Nthabiseng M
1 reviews | Active since Dec 2025
13 Jan 2026, 07:36
Refund
I've since requested a refund till now there's no communication 😒 your service it's very poor. You decided to switch off the phone but there's no refund up until now
Helpful (0)
Replies (5)0
Replies (5)
Payjoy SA (Pty) Ltd's replyOfficial
15 Jan 2026, 16:49Hi Nthabiseng M,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply15 Jan 2026, 16:49
Official
Hi Nthabiseng M,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
NM
Nthabiseng M's updateReviewer Update
15 Jan 2026, 22:15Could you kindly call me around 9 in the morning
NM
Nthabiseng M's update15 Jan 2026, 22:15
Reviewer Update
Could you kindly call me around 9 in the morning
Payjoy SA (Pty) Ltd's replyOfficial
18 Jan 2026, 10:56Hi Nthabiseng M,
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the refund, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Nkanyezi
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the refund, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Nkanyezi
Payjoy SA (Pty) Ltd's reply18 Jan 2026, 10:56
Official
Hi Nthabiseng M,
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the refund, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Nkanyezi
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the refund, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Nkanyezi
NM
Nthabiseng M's updateReviewer Update
18 Jan 2026, 15:29I've been trying to communicate with you via WhatsApp they can't help
NM
Nthabiseng M's update18 Jan 2026, 15:29
Reviewer Update
I've been trying to communicate with you via WhatsApp they can't help
Payjoy SA (Pty) Ltd's replyOfficial
19 Jan 2026, 17:51Hi Nthabiseng M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy.
Payjoy SA (Pty) Ltd's reply19 Jan 2026, 17:51
Official
Hi Nthabiseng M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy.