LM
Lerato M
1 reviews | Active since May 2022
20 Oct 2025, 04:49
Prescribed debt removal
Payjoy gave me a faulty device in 2022 and thet even refused to assist me until I decided that I wanted to terminate services with them but they refused.Now the debt has prescribed and they still appear on my report.I need the paid up letter as it is exactly 3 years now without making a payment to them
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Replies (2)LM
Lerato M's updateReviewer Update
20 Oct 2025, 08:28Payjoy saw this review and they sent the guy by the Name Nkanyezi and he denied the prescription of the debt , taking this actively forward with Payjoy as they have been giving me the run around since 2022
LM
Lerato M's update20 Oct 2025, 08:28
Reviewer Update
Payjoy saw this review and they sent the guy by the Name Nkanyezi and he denied the prescription of the debt , taking this actively forward with Payjoy as they have been giving me the run around since 2022
Payjoy SA (Pty) Ltd's replyOfficial
20 Oct 2025, 11:58Hi Lerato M,
Thank you for highlighting this issue.
I understand there may be some confusion surrounding Prescribed, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Payjoy
Thank you for highlighting this issue.
I understand there may be some confusion surrounding Prescribed, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Payjoy
Best regards,
Payjoy SA (Pty) Ltd's reply20 Oct 2025, 11:58
Official
Hi Lerato M,
Thank you for highlighting this issue.
I understand there may be some confusion surrounding Prescribed, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Payjoy
Thank you for highlighting this issue.
I understand there may be some confusion surrounding Prescribed, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
Payjoy
Best regards,