DL
Dany L
1 reviews | Active since Nov 2025
17 Nov 2025, 11:20
Poor service to the clients. Payment not updated
Communication is extremely poor from this company. I made full payment on 12 November 2025, i sent proof of payment so that the device can be open for good. But they never assisted me. device was locked up to now today 17 Novemebr 2025 with no update on my account, I had to pay again to get reconnected and i really don't know if they will refund me. It is so frustrating. I dont know what to do anymore.
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Replies (2)DL
Dany L's updateReviewer Update
17 Nov 2025, 11:36I just receive the response. I need my refund of R213 because I paid full amount of R2130.00 and still the phone was locked.
DL
Dany L's update17 Nov 2025, 11:36
Reviewer Update
I just receive the response. I need my refund of R213 because I paid full amount of R2130.00 and still the phone was locked.
Payjoy SA (Pty) Ltd's replyOfficial
20 Nov 2025, 16:56Dear Dany L,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply20 Nov 2025, 16:56
Official
Dear Dany L,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy