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Sphamandla N
1 reviews | Active since Aug 2025
19 Aug 2025, 13:28
Poor service from online staff and unfriendly system
I have a very bad service from the lady called Sethabile when I was chatting with her online. She didnt have time for me to explain my problem. I will never suggest anyone to do business with Payjoy because of their unfriendly system and staff. I will rate their service at 0/10
Helpful (0)
Replies (3)0
Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
19 Aug 2025, 18:36Good day, Sphamandla N.
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat to us on WhatsApp https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat to us on WhatsApp https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,Customer Experience RepresentativeThe Payjoy Team
Payjoy SA (Pty) Ltd's reply19 Aug 2025, 18:36
Official
Good day, Sphamandla N.
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat to us on WhatsApp https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat to us on WhatsApp https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,Customer Experience RepresentativeThe Payjoy Team
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Sphamandla N's updateReviewer Update
19 Aug 2025, 18:52Good day Payjoy
I want to thank you for responding on my query that I have raised during day about poor service that I have received from from one of your online staff members. I want to thank Nkanyezi for the excellent service that he rendered to me and he explain everything to me in details and I understand it. That was the excellent service that you gave me Nkanyezi keep it up with your good work and brilliant attitude towards us customers because some of us we really that attitude that you gave me. Thank you a lot Nkanyezi
I want to thank you for responding on my query that I have raised during day about poor service that I have received from from one of your online staff members. I want to thank Nkanyezi for the excellent service that he rendered to me and he explain everything to me in details and I understand it. That was the excellent service that you gave me Nkanyezi keep it up with your good work and brilliant attitude towards us customers because some of us we really that attitude that you gave me. Thank you a lot Nkanyezi
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Sphamandla N's update19 Aug 2025, 18:52
Reviewer Update
Good day Payjoy
I want to thank you for responding on my query that I have raised during day about poor service that I have received from from one of your online staff members. I want to thank Nkanyezi for the excellent service that he rendered to me and he explain everything to me in details and I understand it. That was the excellent service that you gave me Nkanyezi keep it up with your good work and brilliant attitude towards us customers because some of us we really that attitude that you gave me. Thank you a lot Nkanyezi
I want to thank you for responding on my query that I have raised during day about poor service that I have received from from one of your online staff members. I want to thank Nkanyezi for the excellent service that he rendered to me and he explain everything to me in details and I understand it. That was the excellent service that you gave me Nkanyezi keep it up with your good work and brilliant attitude towards us customers because some of us we really that attitude that you gave me. Thank you a lot Nkanyezi
Payjoy SA (Pty) Ltd's replyOfficial
20 Aug 2025, 09:58 Hi Sphamandla N,
Your Feedback means the world to us; we appreciate your taking the time to share your experience
Thank you for choosing us, and we can’t wait to serve you again soon.
Kind Regards,Payjoy
Your Feedback means the world to us; we appreciate your taking the time to share your experience
Thank you for choosing us, and we can’t wait to serve you again soon.
Kind Regards,Payjoy
Payjoy SA (Pty) Ltd's reply20 Aug 2025, 09:58
Official
Hi Sphamandla N,
Your Feedback means the world to us; we appreciate your taking the time to share your experience
Thank you for choosing us, and we can’t wait to serve you again soon.
Kind Regards,Payjoy
Your Feedback means the world to us; we appreciate your taking the time to share your experience
Thank you for choosing us, and we can’t wait to serve you again soon.
Kind Regards,Payjoy