OL
Ongeza L
1 reviews | Active since Jul 2025
05 Jul 2025, 22:26
Payment plan
I am having panic attacks rn trying to contact customer service but the number is just not going through. I opted to pay in monthly installments for 9 months and paid deposit upfront but when I check the app it seems like my payment plan is not what I agreed to. It's showing on the app that I will have to make weekly installments which I did not budget for. I need to change this asap.
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Payjoy SA (Pty) Ltd's replyOfficial
06 Jul 2025, 17:28Hi Ongeza L,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply06 Jul 2025, 17:28
Official
Hi Ongeza L,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.