EG
Erwin G
1 reviews | Active since May 2021
24 Aug 2023, 07:15
Payjoy sucks
These guys are misleading when I signed up I was told I would pay on a monthly basis. But I get messages of payment to be paid weekly. I paid 1000 deposit and the balance for the A14 bought from vodacom I've paid to date R 2980 and balance is R 3 744.00 which means this phone is double priced. This phone sells for R 3299 at game how the he'll do they charge so much please do not use these guys they a total ******* I would never use this service. They pray on people that are turned down on contracts deals. Don't let vodacom consultants fool you. ******
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Payjoy SA (Pty) Ltd's replyOfficial
13 Sept 2023, 10:53Good day,
Thank you for taking the time to address your concerns with us.
We would like to apologize for the service experienced regarding your payment query. To change from paying weekly to monthly, on your next payment date pay your monthly installment and it will automatically change from weekly to monthly. Once payment is done, kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We were not able to get hold of you on the number(s) registered on your PayJoy account. Please provide us with your preferred contact details as we would love to discuss this further with you.
Should you wish to speak to us directly do not hesitate to contact us on: *** or ***
Kind regards,PayJoy Team
Thank you for taking the time to address your concerns with us.
We would like to apologize for the service experienced regarding your payment query. To change from paying weekly to monthly, on your next payment date pay your monthly installment and it will automatically change from weekly to monthly. Once payment is done, kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We were not able to get hold of you on the number(s) registered on your PayJoy account. Please provide us with your preferred contact details as we would love to discuss this further with you.
Should you wish to speak to us directly do not hesitate to contact us on: *** or ***
Kind regards,PayJoy Team
Payjoy SA (Pty) Ltd's reply13 Sept 2023, 10:53
Official
Good day,
Thank you for taking the time to address your concerns with us.
We would like to apologize for the service experienced regarding your payment query. To change from paying weekly to monthly, on your next payment date pay your monthly installment and it will automatically change from weekly to monthly. Once payment is done, kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We were not able to get hold of you on the number(s) registered on your PayJoy account. Please provide us with your preferred contact details as we would love to discuss this further with you.
Should you wish to speak to us directly do not hesitate to contact us on: *** or ***
Kind regards,PayJoy Team
Thank you for taking the time to address your concerns with us.
We would like to apologize for the service experienced regarding your payment query. To change from paying weekly to monthly, on your next payment date pay your monthly installment and it will automatically change from weekly to monthly. Once payment is done, kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We were not able to get hold of you on the number(s) registered on your PayJoy account. Please provide us with your preferred contact details as we would love to discuss this further with you.
Should you wish to speak to us directly do not hesitate to contact us on: *** or ***
Kind regards,PayJoy Team