PS
Phumelele S
1 reviews | Active since Nov 2025
28 Nov 2025, 09:33
PayJoy SA No Credit Increase or Payment Reporting.
I purchased a phone with PayJoy SA (Pty) Ltd in August 2025 with the hopes to get a new device and increase my credit score as I was advised by a sales agent working for PayJoy SA (Pty) Ltd. I have been paying consistently for 4 months now and there's been no credit score increase, no report that I am making consistent payments. I called support regarding this and some would hang up the call or promise to escalate the matter and never got back to me. I believe that the promise of increasing your credit is not as promised.
Helpful (0)
Replies (3)0
Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
28 Nov 2025, 10:29Dear Phumelele S,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply28 Nov 2025, 10:29
Official
Dear Phumelele S,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding
Kind Regards,
Payjoy
PS
Phumelele S's updateReviewer Update
28 Nov 2025, 11:12Thank you for your response. The agent that called me was extremely helpful and I am excited to see this resolved.
PS
Phumelele S's update28 Nov 2025, 11:12
Reviewer Update
Thank you for your response. The agent that called me was extremely helpful and I am excited to see this resolved.
Payjoy SA (Pty) Ltd's replyOfficial
28 Nov 2025, 11:23Dear Phumelele S,
Your compliment made our day!
We’re glad to have met your expectations and look forward to serving you again.
Thank you for being a valued customer!
Best Regards,
Payjoy
Your compliment made our day!
We’re glad to have met your expectations and look forward to serving you again.
Thank you for being a valued customer!
Best Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply28 Nov 2025, 11:23
Official
Dear Phumelele S,
Your compliment made our day!
We’re glad to have met your expectations and look forward to serving you again.
Thank you for being a valued customer!
Best Regards,
Payjoy
Your compliment made our day!
We’re glad to have met your expectations and look forward to serving you again.
Thank you for being a valued customer!
Best Regards,
Payjoy