KM
Kgalalelo M
1 reviews | Active since Jul 2023
25 Aug 2023, 17:47
PAYJOY POOR SERVICE
I bought two phones from you guys , but what I can say is that your service is VERY POOR. Hope you are aware that is not only you now how offer that kind of a service. Maybe other company can better where you failed.
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Payjoy SA (Pty) Ltd's replyOfficial
08 Oct 2023, 13:58 Good day, customer,
Thank you for taking the time to address your concerns with us.
As per our telephonic conversation today, we would like to apologize for the service rendered. Please note that we have systematic processes and procedures that are implemented in our customers' profiles that we abide by when processing credit requests, and these processes help us to monitor and implement risk assessment analyses. As a result, our customers are granted reasonable credit that is suitable for their specific account and within the system's limitations.
Should you wish to speak to us, do not hesitate to contact us at *** or
*** We thank you for being our loyal customer to PayJoy and for expressing your discomforts with us.
Kind regards,Customer Experience Representative
Thank you for taking the time to address your concerns with us.
As per our telephonic conversation today, we would like to apologize for the service rendered. Please note that we have systematic processes and procedures that are implemented in our customers' profiles that we abide by when processing credit requests, and these processes help us to monitor and implement risk assessment analyses. As a result, our customers are granted reasonable credit that is suitable for their specific account and within the system's limitations.
Should you wish to speak to us, do not hesitate to contact us at *** or
*** We thank you for being our loyal customer to PayJoy and for expressing your discomforts with us.
Kind regards,Customer Experience Representative
Payjoy SA (Pty) Ltd's reply08 Oct 2023, 13:58
Official
Good day, customer,
Thank you for taking the time to address your concerns with us.
As per our telephonic conversation today, we would like to apologize for the service rendered. Please note that we have systematic processes and procedures that are implemented in our customers' profiles that we abide by when processing credit requests, and these processes help us to monitor and implement risk assessment analyses. As a result, our customers are granted reasonable credit that is suitable for their specific account and within the system's limitations.
Should you wish to speak to us, do not hesitate to contact us at *** or
*** We thank you for being our loyal customer to PayJoy and for expressing your discomforts with us.
Kind regards,Customer Experience Representative
Thank you for taking the time to address your concerns with us.
As per our telephonic conversation today, we would like to apologize for the service rendered. Please note that we have systematic processes and procedures that are implemented in our customers' profiles that we abide by when processing credit requests, and these processes help us to monitor and implement risk assessment analyses. As a result, our customers are granted reasonable credit that is suitable for their specific account and within the system's limitations.
Should you wish to speak to us, do not hesitate to contact us at *** or
*** We thank you for being our loyal customer to PayJoy and for expressing your discomforts with us.
Kind regards,Customer Experience Representative