DM
David M
1 reviews | Active since Nov 2024
16 Nov 2024, 10:21
Payjoy-phones
I bought a phone using Payjoy, I have paid my account in full yet they keep on blocking the phone claiming I owe them.i provided proof of payment still nothing,they would unblock the phone for 48hrs only to block it again.Ive been taken from pillar to post with no assistance yet they confirm my communication with then.each time it's a different consultant.for the entire past week dealing with them.its tiring and costing.
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Payjoy SA (Pty) Ltd's replyOfficial
21 Nov 2024, 16:52Hi David Matsaseng,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply21 Nov 2024, 16:52
Official
Hi David Matsaseng,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best regards,
PayJoy