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emily M
1 reviews | Active since Feb 2024
23 Nov 2024, 02:48
Payjoy not good
PayJoy has been incredibly frustrating with payments. I overpaid by R170 and was informed that my payment on November 16th would be R420. To my surprise, it was R620. When I raised the issue, I was sent from one person to another. I was promised that a consultant would call me back to assist, but I’m still waiting. All I want is my refund.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
23 Nov 2024, 14:32 Dear emily molaudzi,
I’m glad we were able to resolve the issue during our phone call. We truly appreciate your patience and understanding throughout the process.
Your feedback is invaluable in helping us improve our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to assist you.
Thank you once again for your time and understanding.
Kind regards,
PayJoy
I’m glad we were able to resolve the issue during our phone call. We truly appreciate your patience and understanding throughout the process.
Your feedback is invaluable in helping us improve our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to assist you.
Thank you once again for your time and understanding.
Kind regards,
PayJoy
Payjoy SA (Pty) Ltd's reply23 Nov 2024, 14:32
Official
Dear emily molaudzi,
I’m glad we were able to resolve the issue during our phone call. We truly appreciate your patience and understanding throughout the process.
Your feedback is invaluable in helping us improve our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to assist you.
Thank you once again for your time and understanding.
Kind regards,
PayJoy
I’m glad we were able to resolve the issue during our phone call. We truly appreciate your patience and understanding throughout the process.
Your feedback is invaluable in helping us improve our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please don’t hesitate to reach out. We’re always here to assist you.
Thank you once again for your time and understanding.
Kind regards,
PayJoy