TM
Thobani M
1 reviews | Active since Feb 2024
29 Feb 2024, 09:21
PayJoy more like PayMisery
I took a phone A13 it was ****** asked them lock it and they still wanted me to finish the payment i did but they didnt remove it from NRB payment was done in august/September 2023 now i took a nova 11i worst choice ever rerurned it withini 6 days no refund and its not canceled now im all the one suffering with nrb credit thing i will never use there sercices again because they are not answering me via email and im through with them.
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Payjoy SA (Pty) Ltd's replyOfficial
29 Feb 2024, 16:00Good day Thobani
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Kindly be advised that we have escalated the matter to the relevant department to assist with your query.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind regardsCustomer Experience Representative
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Kindly be advised that we have escalated the matter to the relevant department to assist with your query.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind regardsCustomer Experience Representative
Payjoy SA (Pty) Ltd's reply29 Feb 2024, 16:00
Official
Good day Thobani
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Kindly be advised that we have escalated the matter to the relevant department to assist with your query.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind regardsCustomer Experience Representative
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Kindly be advised that we have escalated the matter to the relevant department to assist with your query.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind regardsCustomer Experience Representative