1 reviews | Active since Jan 2015
Payjoy is Pathetic!
Payjoy was designed to make it affordable for people to be able to purchase a smartphone - concept is great to a certain extent. Why the hell do you lock the entire device, I can't even take a ****** photo, mind you, I have been making payments but late on my last payment as I am experiencing financial difficulties!. I can't play music, I can't send a please call me.. how stupid is that? lock the services, not the damn phone! I am a mother, a wife, I have 2 small children in the care of others during the day - I cannot get a damn call in the event of an emergency even and to top it off - no thanks to you - I may have missed job opportunities! oh and to make matters even more infuriating, is that I made a damn payment today, literally an hour ago, I even arranged for my colleague to buy me data just so I can connect, I can see an SMS that payment was received, however my damn phone is still locked and how exactly am I supposed to contact support from a locked phone? Must I now bother others to call this pathetic services? just to unlock my phone! no man, this is utter bull****, I absolutely regret purchasing a phone through Payjoy!
Thank you for reaching out to us.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
Thank you for reaching out to us.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
