DK
Debby K
1 reviews | Active since Oct 2023
12 Mar 2024, 13:53
Payjoy is *******
They not reliable, they take time to respond worse customer service from all the stuff they can't deal with customers queries so unprofessional, they block your account even if you made payments before due date it's been days and they giving me a run around and they are so frustrating I would not even recommend anyone because they are the best in giving people stress and causing them unnecessary headache
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
16 Mar 2024, 12:35Good day Debby
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience Representative
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience Representative
Best regards,
Payjoy SA (Pty) Ltd's reply16 Mar 2024, 12:35
Official
Good day Debby
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience Representative
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that we have accessed your account profile and can confirm that your payment is reflecting.
Kindly connect your device to the internet by means of mobile data, Wifi or Hotspot to allow your Payjoy application to update in accordance with the payment made. Please do this after every payment to keep your device from being locked
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind RegardsCustomer Experience Representative
Best regards,