KP
Kabelo P

1 reviews | Active since Mar 2025

07 Mar 2025, 22:31

PayJoy

PayJoy is extremely frustrating, care to explain why you have locked my phone because of outstanding balance but the app does not let me make payment? It says there is no pending amount to be paid yet the phone is locked . How convenient is it that the app is now suddenly acting up because i have to make my last payment?

0
Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply08 Mar 2025, 13:42
Official
Hi Kabelo P,

I’m happy we were able to sort the matter out during our call. 

We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.

Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.

Thanks again for your time and for allowing us to assist you.

Kind Regards,
PayJoy