1 reviews | Active since Oct 2014
Payjoy contract is the biggest ****!
I took a contract with payjoy November 2024 of Smasung A35 paying weekly R402, one day I woke up the phone was locked citing payment required when i had made payment to the store, I went back and they had to perform auto factory which deleted all my important files, I took the devise and went back to the store after a week to return the devise and finalize the cancellation. To my surprise the devise still appear under my name on the credit score and when I enquire via email, I am told that the devise was damaged , and I should pick it up and continue making payments. I have all the call recordings and email correspondences with them, even one of their agent by the name of Nkanyezi Mlangeni spoke to sales man from the store on our conference call whom admitted that they mistaken my devise with the one which was delivred damaged and they agreed to rectify all this and cancel the contract. if anything , I am stand ready to log a complain with consumer right with all the information at my disposal
whoever intend to do business payjoy, must be mindful of how ********* and ***** they are, in fact people should not take any contract or do business with them, everything about Payjoy is the biggest **** to emerge in the tech business, PLEASE DO NOT TAKE CONTRACT WITH THEM, i will also make a video on tiktok so that people are aware of this syndicate masquerading as legitimate business in SA.
Thank you for bringing this matter to our attention.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when it is best; we can try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when it is best; we can try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
