TM
Thobani M
1 reviews | Active since Jul 2025
04 Aug 2025, 14:59
Payjoy App freezing my apps and still no help from Payjo support
You payjoy ****mers are really bad in your business practice. You only did a missed call on WhatsApp which I phoned you back a minute later and flat out ignored me and now you claim to have tried to contact to resolve the matter with my Phone. Painfull thing is I have fully paid for the phone but the PayJoy malware is freezing my apps..I can't fully use the phone. What's the point of fully paying for an overpriced phone that I cannot use...avoid this payjoy at all costs unless you want to loose your money for nothing. I'm being ignored both on WhatsApp and on e mail. I can see the person on their WhatsApp number go online and then just flat out ignore me when I make an attempt to talk to them
Helpful (0)
Replies (3)0
Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
04 Aug 2025, 18:21Hi Thobani M,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply04 Aug 2025, 18:21
Official
Hi Thobani M,
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
We appreciate you bringing this to our attention.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy.
TM
Thobani M's updateReviewer Update
04 Aug 2025, 19:59I have been trying to call you the whole day and I am sick and tired of this automated response even if you can't reach me on a phone call why not send me an e mail with the resolution. I have beeb emailing you the whole time. Phoned on a WhatsApp number of your consultant but no response
TM
Thobani M's update04 Aug 2025, 19:59
Reviewer Update
I have been trying to call you the whole day and I am sick and tired of this automated response even if you can't reach me on a phone call why not send me an e mail with the resolution. I have beeb emailing you the whole time. Phoned on a WhatsApp number of your consultant but no response
Payjoy SA (Pty) Ltd's replyOfficial
10 Aug 2025, 12:42Hi Thobani M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply10 Aug 2025, 12:42
Official
Hi Thobani M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.