TM
Thobani M
1 reviews | Active since Jul 2025
28 Jul 2025, 14:41
Payjoy app freezing and restricting app use on my phone despite full payment
I am really disappointed with Payjoy. Their app is still freezing my phone apps. It's like a malware that is *******ing the phone. They contacted Me to do a hard reset on the phone..we did it but I only managed to loose my data .the payjoy app just won't go away. I contacted their customer service and they flatout ignored my messages..
Helpful (0)
Replies (1)0
Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
30 Jul 2025, 18:08Hi Thobani M,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the freezing issue, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
It seems there’s been some misunderstanding regarding the freezing issue, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply30 Jul 2025, 18:08
Official
Hi Thobani M,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the freezing issue, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
It seems there’s been some misunderstanding regarding the freezing issue, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Kind Regards,
Payjoy