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Seipati C

1 reviews | Active since Apr 2024

19 Apr 2024, 19:11

PAYJOY

Hii I bought a phone ( Huawei Y71) on 13 December 2024 then I paid R989 deposit. After a week I payed 216 as a weekly payment, since then I have been paying 216 every week. I have already paid 19 time, every week which is 4104 in total, guess what I m still remaining with 4320 left to pay off the phone. You won't believe the phone was only R4300 but now I m paying double the amount and more. Which is 989+4104+4320= 9413, which is quite a lot for a phone that cost less than 5k. Pay joy is the wost, mind you I am still going to pay until August. Yhooo I regret my decisions. Sometime I wish to take the phone to the store, in exchange for the money I already paid because it's a lot.

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Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply23 Apr 2024, 10:33
Official
Good day Seipati 
Thank you for addressing your rental take-up concerns with us.
We have reviewed your information and can confirm that our rental agreement with you followed all the relevant steps and meets requirements.

On the day of the sale, you received your Terms and Conditions from one of our representatives explaining how the rental payments work and you agreed to them.

We would like to apologize for any inconvenience that any misunderstandings would have caused you. 
Should you require any further assistance, we are available to chat on *** or you can email us at ***
Kind Regards