MS
Mmeli S
1 reviews | Active since Apr 2024
15 Apr 2024, 14:13
Pathetic PayJoy
They did tell me the were going to lock my device during their marketing. Why the hell do you lock the entire device, I can't even take a ****** photo, mind you, I have been making payments but late on my last payment as I am experiencing financial difficulties!. I can't play music, I can't send a please call me.. how stupid is that? lock the services, not the damn phone! ...
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
15 Apr 2024, 16:38Good day Mmeli
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Unfortunately if you can’t honor the patent then your device will be locked and unlocked only once a payment is made.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Unfortunately if you can’t honor the patent then your device will be locked and unlocked only once a payment is made.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience RepresentativeThe Payjoy Team
Payjoy SA (Pty) Ltd's reply15 Apr 2024, 16:38
Official
Good day Mmeli
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Unfortunately if you can’t honor the patent then your device will be locked and unlocked only once a payment is made.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Unfortunately if you can’t honor the patent then your device will be locked and unlocked only once a payment is made.
We appreciate your patience while we resolve your query urgently.
Should you require any further assistance, we are available to chat on *** or you can email us at ***.
Kind Regards
Customer Experience RepresentativeThe Payjoy Team