MD
Morongwa D
1 reviews | Active since Jan 2025
29 Jan 2025, 18:22
Not happy about the customer service
I'm so ****ed right now I paid my phone on the 27th but apparently it doesn't reflect I tried to get hold of you guy's but nothing. So I'm no annoyed right and the service is very poor
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
30 Jan 2025, 15:02Dear *****gwa Dibete,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment allocation, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
Payjoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment allocation, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
Payjoy
Payjoy SA (Pty) Ltd's reply30 Jan 2025, 15:02
Official
Dear *****gwa Dibete,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment allocation, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
Payjoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the payment allocation, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
Payjoy