1 reviews | Active since Apr 2019
Misleading
Terrible service I purchased a cellphone under payjoy only because they give you a 9 month option to pay ..because the ad said no interest I though it was like justpaynow where you have 3 months to pay with no interest!!!! Upon application the agent explain that the interest is based on the term of application if I pay the cellphone in 3 month it will only be a R600 as per her calculation but I I pay the fone sooner I should be less.. what a lie and **** !!!!when I called the the contact center I was kept on hold for 1 hour and to settle the fone with in 7 day I need to pay the total interest which is double the total cost of the cell phone I returned the cellphone and I have not received a response with regards to my deposit . I would like my refund back as your consultants needs training.... To give clients correct information regarding the interest costs.
Thank you for sharing your concern with us. We would like to apologize for all inconvenience caused.
Kindly be advised we require your full details, as to assess your profile and have your query attended to. Should you require any further assistance please contact our Customer Service team on *** Kind Regard,The Payjoy Team
Thank you for sharing your concern with us. We would like to apologize for all inconvenience caused.
Kindly be advised we require your full details, as to assess your profile and have your query attended to. Should you require any further assistance please contact our Customer Service team on *** Kind Regard,The Payjoy Team
