AP
Arshad P
1 reviews | Active since Feb 2022
21 Feb 2024, 15:06
*********** ****mers
So about a year ago, I lost my phone and I've tried several times to contact Payjoy regarding this matter and till today it means nothing to them. all that matters is that they get their money and that's fine but now they are working with people who can't do their work professionally and threatening me with court letters where I have communicated with them and no communication was received back from them. I don't know what **** they are running but please don't waste your time with them.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
23 Feb 2024, 14:38Good day Arshad
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Please be advised that you were handed over to our collections department for non payments.
You can continue paying at our partnering stores in order for your device installment to go down.
Your Weekly Payment is R 241,50 And your Monthly payment is R 1 046,50 in order for you to bring down your balance.
We would like to apologize for any inconvenience that any misunderstandings would have caused you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Please be advised that you were handed over to our collections department for non payments.
You can continue paying at our partnering stores in order for your device installment to go down.
Your Weekly Payment is R 241,50 And your Monthly payment is R 1 046,50 in order for you to bring down your balance.
We would like to apologize for any inconvenience that any misunderstandings would have caused you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
Payjoy SA (Pty) Ltd's reply23 Feb 2024, 14:38
Official
Good day Arshad
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Please be advised that you were handed over to our collections department for non payments.
You can continue paying at our partnering stores in order for your device installment to go down.
Your Weekly Payment is R 241,50 And your Monthly payment is R 1 046,50 in order for you to bring down your balance.
We would like to apologize for any inconvenience that any misunderstandings would have caused you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
Thank you for taking the time in addressing your concerns with us and we apologize for the inconvenience that this has caused you.
Please be advised that you were handed over to our collections department for non payments.
You can continue paying at our partnering stores in order for your device installment to go down.
Your Weekly Payment is R 241,50 And your Monthly payment is R 1 046,50 in order for you to bring down your balance.
We would like to apologize for any inconvenience that any misunderstandings would have caused you.
Should you require any further assistance, we are available to chat on *** or you can email us at ***
Kind RegardsCustomer Experience RepresentativeThe Payjoy Team