1 reviews | Active since Feb 2026
****mers
PAYJOY ARE THE BIGGEST ****MERS EVER. THEY ARE COMPLETE *****S!!!!!
I app**** for Samsung galaxy A05 from a payjoy consultant. She advised me that i would not be paying any additional cost other than what the phone actually costs. The phone was R29000. She then took me into Mr Price and I was given my phone. I was asked to pay a +- R300 fee upfront and there after pay after 7 days. She advised me that my installment will then be R216 per week for 3 months and that would cover the cost of my phone. After the 3 months was over my phone still remained locked. When I went in to ask them about it....they had the NERVE to tell me that I am still owing a balance of R216 per week for a further 3 months. When I showed them that I have made payment of the stipulated amount that reflects on my till slip the payjoy consultant had the AUDACITY to laugh and tell her co workers that I am unable to calculate.... She then goes on to telling me that I should not worry about the amount on my till slip and I should be focused on paying them money that I owe them for interest since they were "GENEROUS" enough to purchase a phone for me. What madness is this????? I did not agree to sign up to pay R5800 for a phone that costs R2900....and at this moment its value as actually dropped. I was NEVER advised that I should be graciously paying PAYJOY for being GENEROUS to me......they were just being the con artists that everyone is now seeing them to be. I have contacted customer care numerous times for assistance and have not gotten any. It's pointless me going to their consultants in store because they are ****s, *****s and *****S! Not to mention extremely rude and unhelpful.
I AM SICK AND TIRED OF PAYJOY.... YOU HAVE 24 HOURS TO CALL ME AND RESOLVE THIS ISSUE. FAILURE TO DO SO WILL RESULT IN ME TAKING FURTHER ACTION!!! It seems as if yourl don't care about being publicly humiliated because there's 100s of customers that are having issues yet yourl give a darn....so I will not be publicly humiliating yourl....yourl will see a whole new meaning of the words "CONSUMER PROTECTION ACT" once I am through with yourl.... Then I will be " GRATEFUL" when justice is served
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
