CL
Charlotte L

1 reviews | Active since Nov 2025

04 Jun 2026, 05:24

Lack of communication

I got a phone fine I knew what I was signing up for, I was told to pay after 7 days which I did now am being told I must pay weekly which I mentioned that I can pay monthly after the 7 day payment. Am taking the phone back.

0
Replies (3)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply04 Jun 2026, 10:04
Official
Dear Charlotte,

I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.

Kind Regards,
Payjoy
CL
Charlotte L's update04 Jun 2026, 12:26
Reviewer Update
Since someone said financial services will call me within an hour. Nothing has happened.. Am taking this phone back. Clearly payjoy and its people are not honest...
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply04 Jun 2026, 14:55
Official
 Dear Charlotte,

I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.

Kind Regards,
Payjoy