LN
Lindelwa N

1 reviews | Active since Dec 2025

22 Dec 2025, 19:40

I'm not happy

Paid in advance but the phone is Locked..no help recieved

0
Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply23 Dec 2025, 09:31
Official
Hi Lindelwa N,

We appreciate you bringing this to our attention. 

It seems there’s been some misunderstanding regarding your SIM mismatch, and I apologize for any inconvenience this might have caused. 

We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.

Kind Regards,
Payjoy