eM
emily M
1 reviews | Active since Feb 2024
28 Nov 2024, 08:58
I want my Refund
Payjoy promised to refund me my R210 I have received it when I try to communicate with them agent are not responding
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Payjoy SA (Pty) Ltd's replyOfficial
02 Dec 2024, 10:55Dear Emily Molaudzi,
Thank you for bringing this matter to our attention. I understand there has been some confusion regarding refund, and I sincerely apologize for any inconvenience this may have caused.
We attempted to reach you by phone to help resolve the issue, but unfortunately, we were unable to connect.
Please let us know a convenient time to try again, or feel free to chat with us directly through your PayJoy app at your convenience.
Please let us know a convenient time to try again, or feel free to chat with us directly through your PayJoy app at your convenience.
We truly appreciate your understanding and the opportunity to clarify this matter.
Best regards,
PayJoy
PayJoy
Payjoy SA (Pty) Ltd's reply02 Dec 2024, 10:55
Official
Dear Emily Molaudzi,
Thank you for bringing this matter to our attention. I understand there has been some confusion regarding refund, and I sincerely apologize for any inconvenience this may have caused.
We attempted to reach you by phone to help resolve the issue, but unfortunately, we were unable to connect.
Please let us know a convenient time to try again, or feel free to chat with us directly through your PayJoy app at your convenience.
Please let us know a convenient time to try again, or feel free to chat with us directly through your PayJoy app at your convenience.
We truly appreciate your understanding and the opportunity to clarify this matter.
Best regards,
PayJoy
PayJoy