PS
Phumelele S
1 reviews | Active since Nov 2025
19 Feb 2026, 10:28
I strongly do not recommend PayJoy!
Another month passed and yet another disappointing result as I opened my new credit report for February 2026. PayJoy has once again failed to keep their promise of increasing my credit score. After many attempts speaking to their agents ( over four months) and the promise of my consistent payments being reported to the credit bureaus, I am disappointed to state that nothing has changed. I have been paying consistently now for 7 months and I am 76% done with my phone payments. This instead of feeling like an achievement feels like a waste of my time and money. What is so hard about sending a report to credit bureaus?? Empty promises are the worst thing you can receive from a company.
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Replies (1)Payjoy SA (Pty) Ltd's replyOfficial
20 Feb 2026, 10:55Hi Phumelele S,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your profile, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your profile, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply20 Feb 2026, 10:55
Official
Hi Phumelele S,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your profile, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your profile, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
