M
Michael
1 reviews | Active since May 2025
11 May 2025, 10:12
I have a problem wit...
I have a problem with Payjoy I have almost a year paying them now l have a situation they failed to help me l even went to the Ackermans store to report my ****** phone that went missing yesterday but still they refuse to give me another phone under insurance and l have never missed my payment ever since l opened the account with them l'm not happy with the service they provide.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
11 May 2025, 14:00Hi Michael,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the (mention the query), and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best Regards
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the (mention the query), and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best Regards
PayJoy
Payjoy SA (Pty) Ltd's reply11 May 2025, 14:00
Official
Hi Michael,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the (mention the query), and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best Regards
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the (mention the query), and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best Regards
PayJoy