BM
Bulelwa M

1 reviews | Active since Jan 2026

03 Jan 2026, 03:02

I don't recommend Payjoy

On the 13th of December I went to Payjoy kiosk nearby me here in Blue Downs Mall. I paid up R420 for the deposit and they set up the phone for me. No problem, but few days ago I noticed that the phone has issues. The worst number one issue is when I am charging the phone it take 14hours and 30 minutes it take long time to charge. Plus when it's done charging when you use it with in 10minutes or 15 it will just drain the battery. And when I unboxed the phone there was no adapter to put in the cable it came out with cable only. Lastly when I am watching social media it automatically switches off the app I am watching.

I tried to call the consultant that helped me out but he didn't answer me. And at Samsung store the official store of Samsung in Tygervalley and other places they say the Samsung A17 it's R4000 and pep but you are saying it's R5000 and something.

I don't recommend Payjoy to you guys they are ****mers

0
Replies (3)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply03 Jan 2026, 09:14
Official
Hi Bulelwa M,

We appreciate you bringing this to our attention. 

It seems there’s been some misunderstanding regarding your device, and I apologize for any inconvenience this might have caused. 

We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.

We value your understanding and are grateful for the opportunity to provide clarity on this issue.

Kind Regards,
Payjoy
BM
Bulelwa M's update03 Jan 2026, 11:04
Reviewer Update
Yes you can call me now I was sleeping
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply03 Jan 2026, 12:35
Official
 Hi Bulelwa M,

We appreciate you bringing this to our attention. 

It seems there’s been some misunderstanding regarding your device, and I apologize for any inconvenience this might have caused. 

We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.

We value your understanding and are grateful for the opportunity to provide clarity on this issue.

Kind Regards,
Payjoy