TM
Thobani M
1 reviews | Active since Jul 2025
23 Jul 2025, 11:09
I cannot use my Phone after fully paying it
I bought phone through Payjoy at a vodacom shop and I finished all my payments 2 days ago. To my surprise their Payjoy App has blocked my phone and taken over it..I can't even use my phone at all after paying a hefty price for it..I went to the Vodacom shop I bought it and they said they are no longer with Payjoy and they can't help Me. This is a *******...after paying R8000 for a R3500 phone I cannot use it. Payjoy stop this daylight ******* and fix this issue
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
23 Jul 2025, 12:46Hi Thobani M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply23 Jul 2025, 12:46
Official
Hi Thobani M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy