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Luyolo
1 reviews | Active since Mar 2024
12 May 2026, 11:36
I app**** for a pho...
I app**** for a phone paid down payment haven't received my device even now I asked them if they having a problem with that device to change it but no response or what so even now im asking for refund still no communication its been days now
Helpful (0)
Replies (3)0
Replies (3)
Payjoy SA (Pty) Ltd's replyOfficial
12 May 2026, 15:21Dear Luyolo,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply12 May 2026, 15:21
Official
Dear Luyolo,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
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Luyolo's updateReviewer Update
14 May 2026, 08:55Sto lying what issue was resolved you said you were going to call me back after you spoke to the payjoy agent but you never did im still waiting for solution and my refund cause I never even had the chance to hold the device but you are holding my money what for
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Luyolo's update14 May 2026, 08:55
Reviewer Update
Sto lying what issue was resolved you said you were going to call me back after you spoke to the payjoy agent but you never did im still waiting for solution and my refund cause I never even had the chance to hold the device but you are holding my money what for
Payjoy SA (Pty) Ltd's replyOfficial
15 May 2026, 09:18Hi Luyol
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the refund, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the refund, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply15 May 2026, 09:18
Official
Hi Luyol
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the refund, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding the refund, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy