Horrible service at PJK Avenues mall in springs

Worst service at PJK Avenues mall in springs wouldn't recommend anyone to go there. I had issues with trying to pay my account and for some reason it changed the settings and the screen keyboard was switched to voice commands which are pretty much useless as you can't type in the full 16 digits voucher number. I went to the kiosk at the Avenues mall in springs and immediately when I approached your agent the first thing she asked is where did I get the phone from? Not even greeting me as I tried to explain what was wrong with the phone she told me to take it back where I got it from.. Should I be denied service because I didn't purchase that phone from her kiosk? Maybe someone can explain it to me because it doesn't make sense.. I wouldn't recommend anyone going to that kiosk because of her attitude and rudeness!!!!

I found another lady in palm springs and she tried to assist me for almost 2 hours and unfortunately we couldn't figure out what was wrong with it.. her service was the best as she didn't didn't fight with me all she did was try to help me and I would recommend people to go to the palm springs near foschini that's where they'll get the best service. As for the PJK Avenues mall kiosk it's pretty much useless if we gonna get service like that.

Someone needs to teach her some manners and customer service!!!!!