TM
Thabile M
1 reviews | Active since Nov 2024
27 Nov 2024, 14:32
Horrible service
Im very very unhappy with payjoy I took a phone and the consultant did not explain how it works and that there is an app.I only wanted to pay 3 instalments and now I paid ten time and the amount does not decrease and there is too much interest that I did not know about. I need help I want my money back please.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
29 Nov 2024, 17:08 Hi Thabile Magdeline Malapane
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the terms and conditions of the agreement, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter, but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
PayJoy
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the terms and conditions of the agreement, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter, but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
PayJoy
Payjoy SA (Pty) Ltd's reply29 Nov 2024, 17:08
Official
Hi Thabile Magdeline Malapane
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the terms and conditions of the agreement, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter, but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
PayJoy
Thank you for highlighting this issue.
I understand there may be some confusion surrounding the terms and conditions of the agreement, and I truly apologize for any trouble this has caused.
We tried reaching out to you by phone to address the matter, but were unable to connect. Kindly let us know a suitable time for another attempt, or you’re welcome to reach us through your PayJoy app whenever it's most convenient for you.
We truly appreciate your patience and the chance to clear things up.
Warm Regards,
PayJoy