FM
Fika M
1 reviews | Active since Sept 2015
22 Oct 2024, 11:09
Horrible Service
It is next to impossible to get a paid up letter from this company, they do not follow up on anything and you will make phone call after phone call.
Be careful what you get yourself into, I have waited 2 months and still waiting for the paid up letter.
They will bounce you around from department to department for something so obvious.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
22 Oct 2024, 18:11Dear Fika Moss,
We would like to sincerely thank you for taking the time to provide your honest feedback regarding the paid-up letter.
After carefully reviewing your profile, we can confirm that the delay in issuing the paid-up letter is due to the involvement of a third party. However, we want to assure you that we are closely monitoring the situation, and you will receive an update in due course. We sincerely apologize for any inconvenience this delay may have caused.
As discussed in our telephone conversation this morning, we hope the extension granted to your account is well received, and we appreciate your patience as we resolve this matter.
Best regards,The PayJoy Team
We would like to sincerely thank you for taking the time to provide your honest feedback regarding the paid-up letter.
After carefully reviewing your profile, we can confirm that the delay in issuing the paid-up letter is due to the involvement of a third party. However, we want to assure you that we are closely monitoring the situation, and you will receive an update in due course. We sincerely apologize for any inconvenience this delay may have caused.
As discussed in our telephone conversation this morning, we hope the extension granted to your account is well received, and we appreciate your patience as we resolve this matter.
Best regards,The PayJoy Team
Payjoy SA (Pty) Ltd's reply22 Oct 2024, 18:11
Official
Dear Fika Moss,
We would like to sincerely thank you for taking the time to provide your honest feedback regarding the paid-up letter.
After carefully reviewing your profile, we can confirm that the delay in issuing the paid-up letter is due to the involvement of a third party. However, we want to assure you that we are closely monitoring the situation, and you will receive an update in due course. We sincerely apologize for any inconvenience this delay may have caused.
As discussed in our telephone conversation this morning, we hope the extension granted to your account is well received, and we appreciate your patience as we resolve this matter.
Best regards,The PayJoy Team
We would like to sincerely thank you for taking the time to provide your honest feedback regarding the paid-up letter.
After carefully reviewing your profile, we can confirm that the delay in issuing the paid-up letter is due to the involvement of a third party. However, we want to assure you that we are closely monitoring the situation, and you will receive an update in due course. We sincerely apologize for any inconvenience this delay may have caused.
As discussed in our telephone conversation this morning, we hope the extension granted to your account is well received, and we appreciate your patience as we resolve this matter.
Best regards,The PayJoy Team