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Phindile M

1 reviews | Active since Sept 2017

24 Mar 2025, 09:34

Frustrated Customer!!!

I am once again totally frustrated with Pay Joy and not being able to speak to a live agent all weekend with 2 locked phones has been such a nightmare. I need to request an extension for a week on both my phones please. I dont even understand why the one is even locked when it only has a balance of R106. This is ridiculous. Please call me as I need both these phones unlocked for business purposes. Please call me on ***

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Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply24 Mar 2025, 11:11
Official
Hi Phindile M,

I'm pleased we could find a resolution during our discussion. Your patience, support, and collaboration throughout the process are truly appreciated.

Your input is essential in enhancing our services and maintaining clear communication for all our customers. If you have any further questions or require assistance in the future, please feel free to contact us.

Thank you for choosing PayJoy—we appreciate your trust and look forward to serving you again.

Kind Regards,
PayJoy.